Effective Date: 16th March 2025
Thank you for using “Zhekar Application”. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (the “App”). By using our App, you agree to the terms of this Privacy Policy.
Information We Collect
– Phone Number: We collect your phone number for authentication, verification via OTP, and contacting you regarding your orders.
– Location Data: We collect your location information to facilitate order delivery and improve our logistics services.
– Device Information: We may collect device-related information such as device model, operating system version, and unique identifiers for performance monitoring and security.
– App Usage Data: We may collect basic usage data such as app interactions, pages visited, and session duration to improve user experience and app performance.
How We Use Your Information
– To verify your identity and authenticate your login.
– To facilitate order placement and ensure timely and accurate deliveries.
– To contact you regarding your orders, updates, or issues related to our service.
– To enhance the performance, security, and functionality of the App.
– To comply with legal and regulatory requirements.
Data Sharing & Disclosure
We do not sell, rent, or share your personal data with third-party companies for marketing purposes. However, we may share your information in the following cases:
– With Delivery Partners: To ensure successful order fulfillment, your location and contact details may be shared with our trusted delivery service providers.
– With Service Providers: We may share necessary data with third-party vendors who assist in app functionality, such as SMS authentication providers and hosting services.
– Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or property.
Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we take all reasonable precautions, no system is completely secure. You are responsible for keeping your authentication details confidential.
Your Rights & Choices
– Access & Correction: You can review and update your phone number or location permissions at any time through the app settings.
– Data Deletion: If you wish to delete your account and associated data, you can contact us at zhekarcompany@gmail.com.
– Location Permissions: You can enable or disable location access through your device settings.
Children’s Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us, and we will take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or user feedback. We encourage you to review this page periodically for updates. Continued use of the App after changes signifies your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
– Email: zhekarcompany@gmail.com
– Support Website: https://zhekarcompany.com
By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.